Samsung D720

Samsung have announced more Series 60 phones than anyone except Nokia... unfortunately thus far none of them have made it to the market. The Samsung D720 is their third Series 60 phone. It has been shown off at a couple of consumer shows, and 3GSM saw the official launch. Like the D710 it is a slider phone, and the design has been tweaked so that the phone is now slightly smaller and more streamlined. For those who liked the 7650 slider design this phone might be a natural successor.

Samsung (and some analysts) seem confident that they will get the D720 will make it to the market, while others are more sceptical and I'm sure many users will want to see it in the shops first. The previous models represent a considerable investment in Series 60 and Samsung have developed considerable experience in developing Series 60 phones. Indeed they have indicated the continuing development of a range of Series 60 phones. The D720 should be available in Q2 or Q3 2005 which gives them plenty of time to finalise a release phone.

The new design has an attractive black and silver finish. The slide design means there is room for reasonable sized buttons when the unit is closed - only the number, # and * keys are on the slide so the phone can be comfortably used in the "closed" mode for most operations. The four way navigation key is a nicely responsive joystick, which once again gives the D720 a hint of the 7650. Personally I don't find this as comfortable as the flat-key design in heavy use, but many people will find the joystick style easier to use. Additionally on the front side there is the standard Series 60 application key and a dedicated camera key to both access the camera application and take photos.

The pick up and hang up keys are located at the bottom of the device which is good because they're out the way (and less likely to be pressed by accident when navigating the user interface), but bad because when pressing them it might be easy to slip and drop the phone. The keys on the slide are flat, but despite this the tactile feedback is quite good, and are similar to the Motorola RAZR phone. There are some further keys on the side of the phone for volume control, power on/off and what appears to be a voice memo. On one of the demo models the MMC card slot was accessible from the side of the phone.
In the hand the phone feels quite small, and its rounded ends means it fits comfortably in either the hand or the pocket. At the 99 x 47 x 22 mm, around 100 cc (estimate) and 110 grams the specifications reflect this. The phone does feel a bit fat and slightly on the heavy side, but that is reflective of the slide design.

The phone is reasonable well specified and includes Bluetooth (the first of the Samsung Series 60 phones to do so), Infrared and USB support for connecting and synchronization with a PC. The phone supports MMC cards and has 64 MB shared memory (some of this will be used for phone OS), which is an increase on previous Samsung models, and a welcome change. The screen is also improved with 262,000 colours up from 65,000 on the D710.

The camera is one 1.3 megapixels (1280 x 960) and mounted on the back of the phone, it also supports video capture. There is also a flash for illuminating subjects at short range in low light conditions. As with other camera phone flash features it is not comparable to a standard camera flash, but it will help in low light conditions.

The software is based around Series 60 platform 2.0 together with some Samsung specific modifications. The phone supports MMC and AAC music and stereo through a headset and although I was unable to confirm it one specification sheet had stereo speakers listed as a feature.

Given how much of the phone navigation and even calling of contacts can be done using just the soft keys and the navigation keys Series 60 phones are naturally suited to slider phones and Samsung have done a good job of creating an attractive phone. Using Series 60 means Samsung answer the criticism that their phone's software can be difficult to use. All Samsung need to do now is to get the phone to the market!

Nokia N70 Music Edition, N73 Music Edition and N91 8GB

Nokia has given three of its N-Series handsets a makeover, both in terms of looks and features. The technical enhancements are mainly more memory and improved multimedia software.

The most significant upgrade is to the Nokia N91 8GB (pictured centre) which now has an 8Gb hard disk, up from 4Gb on the original Nokia N91. It's an obvious enough upgrade for Nokia - hard disk capacities continue to increase, and it keeps the N91 one step ahead of its memory card based rivals. However, even with the makeover it's still a pug ugly phone.

The oldest handset to receive an upgrade is the Nokia N70 Music Edition. One of the original N-Series phones, many observers assumed that the N70 was going to be pensioned off.. but not so. The N70 music adds support for up to 1Gb of memory and adds a black finish, but it still doesn't fix the original N70's serious issues of a cramped keypad and relatively low resolution screen.

The Nokia N73 Music Edition is a bit of an oddity here - it's a very recently released handset with no major shortcomings. It can support up to 2Gb of memory and again the software has been improved. The original N73 is a well-liked handset, so the N73 Music should be just as well recieved.

Nokia say that the N70 and N73 Music should be available from October 2006 in certain markets, with the Nokia N91 8GB hitting the shops by Christmas.

10 Tips for Phone


With the increase in call centres and other-telephone based businesses, more and more companies are using telephone interviews to check the telephone manner and skills of potential staff. In fact, recent research by the Chartered Institute of Personnel and Development found this method is used by 30 percent of organisations and 45 percent of private sector services.

Telephone interviewing is not usually a substitute for a good old face-to-face interview, however. They're a quick and easy way to identify and discount unsuitable applicants. In-depth interviews for senior and managerial positions are ideal when short-listing candidates for a face-to-face interview. Here are 10 tips to help you be at your best when interviewed over the phone.

1. Be on your very best behaviour
A phone interview is the very best way to check on a candidate's telephone manner, especially where telephone manner and customer contact are key parts of the role (such as call and contact centres). Sometimes, role play can be used to assess a candidate's strengths and weaknesses.

2. Smile
Even though no-one can see you, smiling will help you to relax and sound positive. Some people also find that standing up while talking on the phone makes them feel more confident.

3. Shut out noise
Make sure your surroundings are quiet and that you won't be disturbed. Shut the door, turn off the radio - and your mobile.

4. Have pen and paper to hand
Make notes of what is covered -- you may be asked the same questions if invited to a second interview.

5. Know your CV
Plan what might be asked in the interview beforehand, e.g. personal details, education, career history, experience. The interviewer will be aiming to match candidates against the job description and person specification so re-read thoroughly.

6. Answer with confidence
Just the way you answer the phone has an impact on the person calling. Talk distinctly and clearly. If you're not confident in your speaking voice, you cannot compensate for it in other ways.

7. Make a connection
Try to establish something in common. Ask about the caller's experience with the company or mention something you have read about the company.

8. Let silence be golden
Watch out for awkward silences, umms and errrs, and unintentional interruptions - by either the candidate or interviewer. If you need a minute to compose your thoughts, don't be afraid to ask for a little time before answering.

9. A two-way process
You should be given the opportunity to ask questions -- make sure you have some in mind.

10. End on a positive note
Thank the caller for their time and express interest in the opportunity. (A good touch is to send an e-mail, reinforcing this.) Don't be afraid to ask what the next stage is.

The advantages of a telephone interview are that it can be arranged with little delay, with little disruption to your existing job and you'll know the outcome quite quickly. However, what you say -- and how -- will be more important than in a face-to-face interview, so be prepared!



Sony Ericsson W580i


The Sony Ericsson W580i is the latest Walkman music phone for the North American market. With yet another music announcement, CTIA's first day has a very familiar feel. The W580i builds on the Walkman platform which has so far been the most successful line of music handsets.

Features of the W580i include:

  • Quad-band GSM plus EDGe
  • Walkman 2.0 music player (MP3/AAC/AAC+/e-AAC+/WMA)
  • 512MB Memory Stick Micro in box
  • 2 megapixel camera
  • Stereo Bluetooth
  • Just 14mm thick
  • Full HTML Browser with RSS

The Sony Ericsson W580i will ship in two color combinations, white (shown right) and grey (shown below). It will begin shipping in Q3. Carrier partners have not been announced, but AT&T or T-Mobile would be likely candidates.




New iPhone


It's June 29th and Apple is finally ready to let the public play with the iPhone. The past six months have shaped up to be the highest profile mobile phone launch ever, Apple has conjured up an amazing amount of buzz for a device that only a handful of people have actually held. While the early adopters are busy waiting in lines across the country to be the first iPhone users, others are busy betting (real money!) on what bugs will be found.

AT&T came out in support of its EDGE network today amid heavy criticism from the first round of iPhone reviews. The combination of a "2.5G" data technology and a HTML/CSS compatible browser can mean some heavy wait times (expect about a minute to render a complex page like nytimes.com). Most phones, even many inexpensive models, from competitors Verizon Wireless and Sprint ship with 3G data support.

Apple has not announced how many units it has on hand, but analysts believe it's around 3 million. Steve Jobs noted that Apple has "built factories to build these things" so supply may not be an issue despite the lines outside stores. Apple employees are set to get free iPhones starting in July.

Get it tonight starting at 6PM. If you're an early adopter and would like to share your iPhone impression with us, get in touch.

Update: After getting a chance to sit down with the iPhone, our first take is that it's a big step forward in the industry and should help force all the major players in the space to focus on software and user experience. There are a number of serious limitations with the iPhone, but it's a solid first try and we're excited to see future revisions.



iPhone specs

* 320×480 screen (160ppi) with multi touch
* 4GB or 8GB models
* Quad-band GSM + EDGE and 802.11b/g
* Bluetooth 2.0
* 2 megapixel camera